Contact us



If you would like to contact us with an enquiry, some feedback, suggestions or praise, then the fastest way is to use our main switchboard number below:


Brooks House
Coventry Road
CV34 4LL

You can contact us at:

0344 871 1560 (main switchboard)

Potterton is a trading division of Baxi Heating UK Ltd.  Baxi Heating UK Ltd is (a company) registered in England and Wales with company number 03879156 and registered office address at Brooks House, Coventry Road, Warwick, CV34 4LL. VAT registration number is 604 6658 37.

Talk to the right team

General enquiries
0344 871 1560

0344 871 1560

0344 871 1560

0344 871 1545

Product registration
0344 481 0559

We care what our customers think, so please get in touch if you have feedback on any aspect of the Potterton service.

Product enquiries

Product enquiries

Baxi Customer Support can help with in-warranty enquiries, annual services and repairs.  Call 0344 871 1545.

Potterton Gold

Potterton Gold

The Potterton Gold Combi 24 HE was awarded Which? magazine Best Buy from 2006 - 2010.