Your Potterton boiler may display an error code if it's experiencing technical problems. Depending on your boiler model, the error code may be displayed as either a letter and number or a series of flashing lights.
Different codes refer to different errors. Some of these can be fixed by simply resetting your boiler, while others will require an engineer. If your boiler is displaying an error code which isn't listed below, please contact Baxi Customer Support on 0344 871 1560*
If you're a tenant in social housing, please contact your housing association or landlord who will be able to assist you with any issues to do with your boiler.
For product information, please visit our Literature Library.
* Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.