Technical advice and help

Our technical helpline can help if you need technical advice for a Potterton boiler you are working on. Please call us on 0344 871 1545.

Please note: You will be asked for your Gas Safe registration number.

Our technical helpline agents are all experienced gas engineers and are trained on all Potterton boilers. They have access to a huge library of information on current and discontinued Potterton boilers, including manuals and instructions and can also take your call while in front of the same boiler you are working on, so they can see exactly the same as you.  They will talk through the processes, taking as long as you need to resolve your issues, until you are completely happy.

Our opening times are:

  • Monday to Friday, 8am - 6pm
  • Saturday, 8:30am - 2pm
  • Closed Sundays and Bank Holidays

For more technical information please click here

Information and advice