Our mission, vision and values underpin everything we do: the way we behave, how we work with our stakeholders and the pride we take in our products and services.
At Potterton we strive to deliver excellent service to all our customers. With vast experience in New build developments and Social housing projects, we have the personnel to respond to a variety of requests in these markets and we continue to help our clients achieve success in these areas.
Since our conception, Potterton has been at the forefront of heating solutions in the UK. With continued support from the BDR Thermea group, Potterton will continue to aim to lead this market.
We praise and encourage, are proud of our products and services, we go the extra mile, we aren't dismissive and we are energetic and positive.
We always put safety first, we take responsibility, we act immediately on safety, we praise safe behaviour and we don't put others at risk.
We do what we say we will do, we don't compromise on quality, we never ignore an issue, we are easy to work with and we communicate effectively.
We respect the views of others, we are honest, open and sincere, we treat everyone as important, we don't blame others and we don't act in isolation.
We create time for innovation, we are open minded, we embrace change, we encourage ideas and we share best practise.