Our highest priority is the safety of all our valued customers and colleagues, especially as we face the battle against COVID-19. Please read our coronavirus update here
If you have a Potterton installed in your home, and need to get in touch with us regarding your product, please feel free to call us on 0344 871 1560*.
* Calls to 03 numbers will cost the same as calls to standard landline numbers, and will be included as part of any inclusive call minutes or discount schemes for geographic calls.
In order to ensure we're able to help you with your Potterton product, please call during the following times:
Monday - Friday: 8am - 6pm
Saturday - Sunday: 8:30am - 2pm
Bank Holidays including Christmas and New Year: 8:30am - 2pm
Alternatively, please fill in this form and a member of the Baxi Customer Support team will get back to you: