Your Business Development Manager is here to help

  • Talk about our free product training courses
  • Assistance with sizings
  • Product quotations
  • Technical help and advice
  • Site visits and surveys
  • Advise on flueing and regulations
  • Answer any general questions

Scott Ditchfield

Sales Director

Scott has worked for Potterton for 13 years and has been in the plumbing and heating industry for over 16 years, working for both merchants and manufacturers. This has given him great understanding of the supply chain and rounded knowledge of the specification market sector. Scott's expertise includes working with social housing consortia, private and social new build, PFI projects, buying groups and management integration organisations. He also has experience of the management of large contractors and utility providers.

  • South West
  • North West
  • South Wales
  • Eastern Counties
  • West Scotland
  • East Scotland
  • South East
  • North West and North Wales
  • Yorkshire and East Midlands
  • Midlands
  • North East
  • West Midlands

Bill Soakell

Divisional Sales Manager

Working in the industry for more than sixteen years; with companies such as Smith & Byford and Worcester Bosch, Bill has brought a wealth of knowledge and experience to his role since he joined the team in 2014, helping the business to gain market share in London

Tracy Truckle

Business Development Manager

Tracy Truckle - Contact your BDM

With over 20 years’ sales experience, Tracy joined the business in 2005, working for Potterton in the installer sector, then selling Group products in the new build sector and has worked for the Potterton specification team for the last few years. Tracy's priority is supporting customers on new projects, from specification right through to hand over.

Tracy specialises in...

Regional New Build

Social Housing

Anthony Watton

Divisional Sales Manager

With nearly 20 years experience in the plumbing and heating industry encompassing roles varying from product sales to merchant branch management Tony now applies his expert knowledge and guidance to support specifiers and larger contractors

Anthony specialises in...

Regional New Build

Social Housing

Carl Raison

Business Development Manager

Carl has been a heating engineer for over 17 years, carrying out installations, services and maintenance for local authorities and housing associations. He has four years of installation management experience, working for organisations such as Mark Group, Ivor Cook and Heatforce Wales.

Carl specialises in...

Regional New Build

Social Housing

Bill Soakell

Business Development Manager

Working in the industry for more than sixteen years; with companies such as Smith & Byford and Worcester Bosch, Bill has brought a wealth of knowledge and experience to his role since he joined the team in 2014, helping the business to gain market share in London

Chris Broom

Business Development Manager

Using his previous experience in the industry working for Ideal Standard and Aqualisa, and over two years with the business, Chris prides himself in his ability to develop relationships into long term business partners

Chris specialises in...

Regional New Build

Social Housing

Bill Soakell

Divisional Sales Manager

Working in the industry for more than sixteen years; with companies such as Smith & Byford and Worcester Bosch, Bill has brought a wealth of knowledge and experience to his role since he joined the team in 2014, helping the business to gain market share in London

Craig McVicar

Business Development Manager

Craig, as an ex Plumbing and Heating engineer, has over 30 years experience in the industry. He joined the Baxi sales team in February, having previously worked within the Wolseley group and Marley plastics

Craig specialises in...

National and Regional New Build

Social Housing

Greig Denton

Business Development Manager

I am originally from the Motor Industry with an Aftersales Management background, predominantly within the Volkswagen UK Dealer network. I have however been in the heating industry for the last 9 years, employed with ISG (Ideal Stelrad Group) as Business Development Manager (Sales) where the last 7 years were with Stelrad alone.

Greig specialises in...

National and Regional New Build

Social Housing

John Duff

Business Development Manager

John joined the business in 2013 and has 12 years experience in the industry spending time in technical sales at a heat pump manufacturer; he develops new business as well as making sure existing relationships stay strong and productive

John specialises in...

Regional New Build

Social Housing

Robin Gibbs

Business Development Manager

Working in the industry for more than 20 years at companies such as Wolseley, Robin has brought with him a huge amount of experience which he uses collaboratively with the whole team to make sure that every customer is put first

Robin specialises in...

Regional New Build

Social Housing

Bill Soakell

Divisional Sales Manager

Working in the industry for more than sixteen years; with companies such as Smith & Byford and Worcester Bosch, Bill has brought a wealth of knowledge and experience to his role since he joined the team in 2014, helping the business to gain market share in London

Nick Houghton-Best

Business Development Manager

After training in engineering and working as a mechanic, Nick then worked for Plumb Center and Grahams. Nick joined Potterton over seven years ago and in 2014 working in partnership with one of his clients won the H&V award 'Best retrofit Social Housing Project of the year'

Nick specialises in...

Regional New Build

Social Housing

Richard Calladine

Business Development Manager

Over 16 years ago Richard joined the team and brought with him a further 16 years of experience in the industry and has developed a strong reputation amongst his colleagues, customers and within the industry as a whole

Richard specialises in...

Regional New Build

Social Housing

Rob Tew

Senior Business Development Manager

After many years experience at the company, Rob's customers can depend on him to provide all the support they require at any stage of the process. He is adept at using his thorough understanding of the industry to satisfy his clients' needs

Rob specialises in...

Regional New Build

Social Housing

Bill Soakell

Divisional Sales Manager

Working in the industry for more than sixteen years; with companies such as Smith & Byford and Worcester Bosch, Bill has brought a wealth of knowledge and experience to his role since he joined the team in 2014, helping the business to gain market share in London

Jon White

Divisional Sales Manager

Jon White

John White had various roles during 34 years in the merchant sector, latterly as contract manager for six years. He has worked in the field as a sales manager since 2010. His extensive knowledge of the supply chain means he can cater for the specific needs of the specification sector.

Leah Felgate

Project Manager

Lucy Felgate - Contact your BDM

Leah has been with the business since 2005. In that time she has worked in Customer Support, Product Management and more recently as Project Manager for our new Potterton Assure range of boilers. Leah is very passionate about the brand and the products and services we offer. Her main goal is to share that passion with her customers and ensure they have the best possible customer journey.

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